Terms of Use
Effective Date: August 23, 2026
Last Updated: August 23, 2026
Welcome to EnRoute Delivery, LLC. These Terms of Use (“Terms”) govern your access to and use of EnRouteDelivery.com and any webpages, forms, content, features, or information made available through the website.
By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website.
1. About EnRoute Delivery
EnRoute Delivery, LLC (“EnRoute,” “we,” “our,” or “us”) is a Detroit-based healthcare logistics and medical courier company providing transportation and related logistics services to healthcare organizations and other approved clients.
Information presented on this website is provided for general informational and business inquiry purposes.
2. Website Use
You may use this website for lawful purposes, including:
Learning about EnRoute’s services
Reviewing our service areas
Requesting information or a quote
Submitting a logistics inquiry
Contacting EnRoute
Reviewing current courier opportunities
Joining our Driver Opportunity List
Applying for an available opportunity when applications are being accepted
You agree not to misuse the website, interfere with its operation, attempt to gain unauthorized access to systems or information, submit fraudulent information, impersonate another person or organization, or use the website for unlawful purposes.
3. Website Information Is Not a Service Agreement
Information appearing on this website does not constitute a binding offer, service agreement, guarantee of availability, or guarantee that EnRoute will accept a particular delivery or account.
Submitting a contact form, quote request, logistics inquiry, or other website form does not create a contractual relationship with EnRoute.
Courier services are subject to availability, service requirements, geographic coverage, operational capacity, pricing, and any applicable client agreements.
Where a separate written agreement exists between EnRoute and a client, the terms of that agreement control in the event of a conflict with these website Terms.
4. Quotes and Pricing
Any pricing, estimates, or service information provided through or in response to the website may be subject to additional review.
Final pricing may depend on factors including:
Pickup and delivery locations
Mileage and route structure
Number of stops
Frequency of service
Delivery urgency
Time of service
Vehicle requirements
Handling requirements
Delivery volume
Temperature or storage requirements
Waiting time
Special operational requirements
Other circumstances associated with the requested service
Unless expressly stated otherwise in writing, submitting a quote request does not guarantee pricing, availability, or acceptance of service.
5. STAT, Same-Day and Time-Sensitive Requests
Descriptions of STAT, same-day, scheduled, dedicated, or other time-sensitive services on this website describe services EnRoute may provide when available.
Do not rely solely on a general website form for an urgent or time-critical delivery request.
Urgent service requests should be communicated directly to EnRoute through an approved service or communication channel.
Service availability and timing must be confirmed by EnRoute.
6. Healthcare Information and PHI
General website forms are not intended for the submission of Protected Health Information (“PHI”) or sensitive patient information.
Do not submit patient names, diagnoses, medical record numbers, prescription information, laboratory results, insurance information, or other PHI through general contact, quote, employment, courier-opportunity, or logistics inquiry forms.
Healthcare organizations requiring transmission of protected or patient-related information should use communication methods specifically approved for that purpose.
Use of this website alone does not establish a HIPAA-compliant communication channel or create a business associate relationship.
7. Delivery Tracking and Proof of Delivery
EnRoute may use third-party dispatch and logistics technologies to support route management, delivery status information, tracking, notifications, and proof-of-delivery documentation.
Available functionality may vary according to the service, client account, route, delivery requirements, technology availability, and applicable agreements.
The presence of information about tracking or proof of delivery on this website does not guarantee that every delivery will include every available tracking or documentation feature.
8. Service Areas
Service-area information on the website represents areas EnRoute currently serves or may be able to support.
Listing a city, county, or region does not guarantee immediate service availability for every delivery request.
EnRoute may evaluate requests outside its regularly listed coverage areas based on route requirements, volume, frequency, operational capacity, and other considerations.
9. Courier Opportunities
Information regarding courier opportunities is provided for recruiting and informational purposes.
Joining the EnRoute Driver Opportunity List:
Does not constitute an application for employment
Does not guarantee an interview
Does not guarantee an offer, route, assignment, or position
Does not create an employment or contractor relationship
Availability of AM, PM, or other courier opportunities may change at any time.
Applicants for specific opportunities may be required to satisfy additional eligibility, documentation, background screening, vehicle, insurance, training, or other requirements.
The nature and classification of any working relationship will be established through the applicable written agreement and circumstances of the engagement, not by website language.
10. Background Checks and Qualifications
Certain courier opportunities may require applicants to possess a valid driver’s license, maintain appropriate vehicle insurance, have access to a suitable vehicle, complete required training, and satisfy applicable background or qualification requirements.
Submission of information indicating that an individual meets these requirements does not constitute verification or approval by EnRoute.
EnRoute may request supporting documentation during the applicable screening or onboarding process.
11. Intellectual Property
Unless otherwise indicated, the EnRoute name, logo, website design, graphics, photographs, written content, service descriptions, and other original materials appearing on this website are owned by or licensed to EnRoute Delivery, LLC.
Website content may not be copied, reproduced, republished, distributed, modified, sold, or commercially exploited without EnRoute’s prior written permission, except as permitted by applicable law.
12. Third-Party Services and Links
Our website may contain links to or integrate with third-party websites, platforms, software, analytics providers, communications systems, dispatch technology, or other services.
EnRoute does not control all third-party services and is not responsible for their independent content, availability, security, or privacy practices.
Use of third-party services may be governed by separate terms and privacy policies.
13. Website Availability
We work to maintain an accurate and functional website, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.
EnRoute may modify, suspend, remove, or discontinue website features or content at any time.
14. Accuracy of Information
EnRoute makes reasonable efforts to keep website information current and accurate.
However, service descriptions, availability, coverage areas, requirements, technology features, and other information may change.
Website content should not be relied upon as a substitute for direct confirmation from EnRoute when making operational or business decisions.
15. Disclaimer of Warranties
To the extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis without warranties regarding uninterrupted availability, accuracy, completeness, fitness for a particular purpose, or error-free operation.
Nothing in this section limits warranties or rights that cannot lawfully be excluded.
16. Limitation of Liability
To the extent permitted by applicable law, EnRoute Delivery, LLC will not be liable for indirect, incidental, special, consequential, or similar damages resulting solely from your use of, inability to use, or reliance upon this website.
This limitation applies to the website and general website content and does not replace or modify liability provisions contained in separate written service agreements between EnRoute and its clients.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
17. Privacy
Information collected through the website is handled in accordance with our Privacy Policy.
Your use of the website is also subject to that policy.
On Squarespace, make the words Privacy Policy link directly to the privacy page you just created.
18. Governing Law
These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.
Any dispute arising specifically from use of this website will be handled in accordance with applicable Michigan and federal law, subject to any controlling written agreement between EnRoute and the applicable party.
19. Changes to These Terms
EnRoute may update these Terms periodically to reflect changes in our website, services, business practices, or applicable requirements.
Updates will be posted on this page with a revised Last Updated date.
Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.
20. Contact Us
Questions regarding these Terms may be directed to:
EnRoute Delivery, LLC
18701 Grand River Avenue
Detroit, MI 48223
Email: info@enroutedelivery.com
Website: EnRouteDelivery.com