Privacy Policy
Effective Date: August 23, 2026
Last Updated: August 23, 2026
EnRoute Delivery, LLC (“EnRoute,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information about our services, submitting a logistics inquiry, joining our courier opportunity list, or otherwise communicating with us.
This Privacy Policy explains how we collect, use, disclose, and protect information submitted through EnRouteDelivery.com.
1. Information We Collect
We may collect information that you voluntarily provide to us through our website, including:
Name
Company or organization name
Email address
Telephone number
City, ZIP code, or service location
Information submitted through contact forms
Information submitted through quote or logistics inquiry forms
Requested delivery or logistics information
Preferred courier availability
Information submitted through our Driver Opportunity List or employment-related forms
Other information you voluntarily provide to EnRoute
We may also automatically collect certain technical information when you visit our website, such as your browser type, device type, IP address, referring website, pages visited, and general website usage information.
2. How We Use Your Information
EnRoute may use information collected through our website to:
Respond to questions and inquiries
Provide information about our medical courier and healthcare logistics services
Evaluate requests for delivery or logistics services
Prepare quotes or discuss potential transportation solutions
Communicate with current or prospective clients
Respond to customer service requests
Manage prospective courier interest and notify individuals about future courier opportunities
Evaluate applications when positions become available
Operate, maintain, secure, and improve our website
Understand how visitors interact with our website
Maintain business records
Prevent fraud, misuse, or security incidents
Comply with applicable legal and regulatory obligations
We do not sell personal information submitted through our website.
3. Healthcare Information and PHI
EnRoute provides transportation and logistics services to healthcare organizations. However, our general website forms are not intended for the submission of Protected Health Information (“PHI”) or other sensitive patient information.
Please do not submit patient names, medical record numbers, prescription information, diagnoses, laboratory results, or other PHI through our general contact, quote, employment, or logistics inquiry forms.
Healthcare organizations requiring the transmission of patient-related or other protected information should contact EnRoute directly to determine the appropriate communication method.
Submission of information through a general website form does not establish a HIPAA-compliant communication channel.
4. Delivery Tracking and Proof of Delivery
EnRoute may use third-party dispatch and logistics technology to facilitate delivery management, route coordination, real-time delivery visibility, status notifications, and proof-of-delivery documentation.
Information generated during delivery operations may include delivery status, timestamps, location information, recipient confirmation, signatures, photographs, notes, or other delivery-related documentation depending on the applicable service requirements.
Access to and handling of this information may be subject to separate client agreements, operational procedures, and applicable privacy requirements.
5. Courier Opportunity Information
Individuals interested in future courier opportunities may voluntarily join our Driver Opportunity List.
Information submitted may be used to:
Notify you of future AM or PM courier opportunities
Communicate about available routes or positions
Determine basic eligibility for opportunities
Facilitate future recruiting or application processes
Joining the Driver Opportunity List does not constitute an application for employment, guarantee an interview, or guarantee an offer or assignment.
If you later apply for an available opportunity, additional information and screening may be required.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate the website, understand visitor activity, improve website performance, and measure how visitors interact with our content.
Third-party website, analytics, hosting, or marketing providers may also collect limited technical information according to their own privacy practices.
You may be able to manage certain cookie preferences through your browser or available website privacy controls.
7. How We Share Information
EnRoute does not sell or rent your personal information.
We may share information when reasonably necessary with:
Website hosting and technology providers
Dispatch and logistics technology providers
Email and communications providers
Analytics providers
Professional advisers
Contractors or service providers assisting EnRoute’s operations
Government agencies, regulators, law enforcement, or other parties when required by law
We may also disclose information when reasonably necessary to protect EnRoute, our clients, our personnel, or others from fraud, misuse, security threats, or unlawful activity.
Service providers receiving information on our behalf are expected to use information only as necessary to provide their services, subject to applicable agreements and law.
8. Data Security
EnRoute uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no internet transmission, electronic storage system, or website can be guaranteed to be completely secure.
For this reason, sensitive healthcare or patient information should not be submitted through general website forms.
9. Data Retention
We may retain information for as long as reasonably necessary to:
Respond to your inquiry
Maintain our business relationship
Provide requested services
Maintain recruiting records
Meet operational requirements
Resolve disputes
Enforce agreements
Comply with applicable legal, accounting, insurance, or regulatory requirements
Information that is no longer reasonably necessary may be deleted or anonymized in accordance with our business practices and applicable law.
10. Your Choices
You may contact EnRoute to request that we update or correct personal information you previously submitted through our website.
If you join the Driver Opportunity List or another optional communication list, you may request to stop receiving those communications at any time.
Marketing or opportunity emails may also contain an unsubscribe option when applicable.
Certain information may need to be retained when required for legitimate business, contractual, legal, regulatory, or security purposes.
11. Third-Party Links
Our website may contain links to websites, platforms, or services operated by third parties.
EnRoute is not responsible for the privacy, security, content, or practices of third-party websites. We encourage visitors to review the privacy policies of those services before providing personal information.
12. Children’s Privacy
EnRoute’s website and services are intended for businesses, healthcare organizations, adult customers, and individuals seeking eligible courier opportunities.
Our website is not directed toward children, and we do not knowingly use the website to solicit personal information from children.
13. Changes to This Privacy Policy
EnRoute may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, services, or applicable requirements.
When material changes are made, the updated policy will be posted on this page with a revised Last Updated date.
14. Contact EnRoute
Questions about this Privacy Policy or information submitted through our website may be directed to:
EnRoute Delivery, LLC
18701 Grand River Avenue
Detroit, MI 48223
Email: info@enroutedelivery.com
Website: EnRouteDelivery.com